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INTERNET-VERDE-INTERMITENTE

Orange INTERNET-VERDE-INTERMITENTE on Livebox 6: connecting

Verified with sources2 sourcesReviewed Oct 4, 2026
Technician coming? See the 2 steps they must show you
Fibre Wi-Fi router with antennas
Solijon SolayevCC BY-SA 4.0Image source

Risk level

Low

Usually safe to check without specialist tools.

Urgency

Medium

Quick answer

On the Livebox 6, a blinking green Internet light means fibre connected and password correct, with the connection in progress waiting for an IP address. Wait 3 minutes; if it stays the same, power the Livebox off and on and, if it persists, call Orange.

Safety first

Stop and check this first

  • Use only the Livebox's original power supply and do not switch it off while it is updating its firmware if the router shows it.

Safe checks you can perform

  • Wait 3 minutes
  • Power the Livebox 6 off and on
  • Check it is not the white light

Leave these tasks to a qualified professional

  • Do not attempt this professional task: Line and session test from Orange
  • Do not attempt this professional task: Technician visit if the test does not fix it

What a technician must be able to justify

Technician visit

These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.

These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.

  1. Line and session test from Orange

    What they doOrange customer service checks from its systems whether your line is giving the Livebox 6 an IP address and whether there is an outage in the area.

    They must show youthe line test result and whether there is a general outage.

    In writingthe ticket number, the result and the date.

  2. Technician visit if the test does not fix it

    What they doIf the line does not recover remotely, Orange books a technician who checks the router and the fibre installation at your home.

    They must show youthe checks made at home and the cause found.

    In writingthe ticket number, the cause, the part or equipment replaced and the date.

Before accepting a part or repair

Nothing has been shown yet. Do not accept a part swap based on the code alone.

Follow these steps

Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.

  1. Wait 3 minutes

    No special tools

    Who:
    you, without touching the router.
    How:
    leave the Livebox 6 on and time 3 minutes while watching the Internet light, which is the time Orange gives for it to turn solid green.
    Result that matters:
    telling a normal start-up apart from a real connection fault.
    If it turns solid green:
    it was the start-up and you have Internet.
    If it still blinks green after 3 minutes:
    power the Livebox off and on.
    Evidence to keep:
    time it was switched on and time you checked the light.

    Evidence: Resolución de problemas comunes del router Livebox 6

  2. Power the Livebox 6 off and on

    No special tools

    Who:
    you.
    How:
    switch the Livebox 6 off, wait a few seconds, switch it back on with its original power supply and wait another 3 minutes for the lights to settle.
    Result that matters:
    seeing whether the connection completes after a clean start.
    If the Internet light stays solid green:
    solved.
    If it goes back to blinking green:
    call Orange customer service.
    Evidence to keep:
    photo of the light after the restart and the time.

    Evidence: Resolución de problemas comunes del router Livebox 6

  3. Check it is not the white light

    No special tools

    Who:
    you, looking at the front of the router.
    How:
    confirm the colour is green, not white: on the Livebox 6 a white Internet light, solid or blinking, means password or fibre problems with different steps.
    Result that matters:
    applying the steps that match the light you actually see.
    If it is blinking green:
    carry on with the wait and restart in this guide.
    If it is white:
    check the Internet password or the fibre cable according to Orange's table.
    Evidence to keep:
    photo of the front panel with the light on.

    Evidence: Todo lo que debes saber sobre tu router Livebox 6

Still not solved

If the error persists, stop here. See what the technician must do and show you.

Where this code applies

A code is meaningful only inside the right product and version context.

Primary scope

System
Networks
Brand
Orange
Product type
Fibre routers

Known code variants

  • livebox 6 green flashing internet
  • livebox 6 internet light blinking green
  • livebox 6 internet verde intermitente
  • livebox 6 luz internet verde parpadea
  • livebox esperando ip
  • orange livebox luz verde parpadeando
  • orange livebox waiting for ip
  • orange router blinking green no internet
  • router orange verde intermitente sin internet

What it means

In the Livebox 6 table, Orange defines the blinking green Internet light as fibre connected, password correct and connection in progress, waiting for IP. It is a normal start-up step before solid green. In its troubleshooting page, Orange asks you to wait 3 minutes for it to turn solid green; if it keeps blinking, power the Livebox off and on and, if the problem persists, contact customer service. This text follows the Livebox 6 pages; other Livebox models may use other colours.

Warnings and stop conditions

  • Loweditorial warning

    Use only the Livebox's original power supply and do not switch it off while it is updating its firmware if the router shows it.

    Evidence: Todo lo que debes saber sobre tu router Livebox 6

Symptoms and causes

Probable causes · in order

  • Start-up still in progressCommon

    After powering on or restarting, the Livebox 6 shows blinking green while it gets its IP address; Orange asks you to wait 3 minutes before acting.

    Evidence: Todo lo que debes saber sobre tu router Livebox 6 · Resolución de problemas comunes del router Livebox 6

  • Connection not completingPossible

    If fibre and password are correct but the router gets no IP address, the light keeps blinking; Orange asks you to restart the Livebox.

    Evidence: Resolución de problemas comunes del router Livebox 6

  • Problem that needs OrangePossible

    If it still blinks green after the restart, Orange refers you to customer service; the light does not say whether the fault is the network or the router.

    Evidence: Resolución de problemas comunes del router Livebox 6

Virtual technician

Does INTERNET-VERDE-INTERMITENTE still appear after these checks?

Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.

Sources and technical references

  1. 1

    Todo lo que debes saber sobre tu router Livebox 6

    Orange España · 2026 · official_doc

  2. 2

    Resolución de problemas comunes del router Livebox 6

    Orange España · 2026 · official_doc

Sources: Todo lo que debes saber sobre tu router Livebox 6 · Resolución de problemas comunes del router Livebox 6reviewed 2026-10-04 · verified

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