- Printers
- Laser printer
07-130
Xerox printer fault code 07-130: paper jam inside paper tray 1
Risk level
Medium
Proceed carefully and stop if the check is unclear.
Urgency
Medium
Quick answer
Fault code 07-130 on a Xerox multifunction printer indicates a paper jam in Tray 1. Pull out Tray 1, release the two green latches above the tray cavity to drop the baffle and clear trapped paper, check under the toner cartridge, and verify Tray 1 guides and media settings.
Safety first
Stop and check this first
- Some areas inside the printer are hot: never touch the heat roller in the fuser. If paper is wrapped around the heat roller, turn off the printer immediately and wait 30 minutes for the fuser to cool.
- Never use tools or instruments to clear a Tray 1 paper jam, as doing so can permanently damage internal printer components.
Safe checks you can perform
- Pull out Tray 1 and lower the baffle using the two green latches
- Check inside the printer beneath the toner cartridge if the jam remains
- Flex the stack, stay below the 250-sheet mark, and adjust Tray 1 guides
- Match Tray 1 paper size and type on the control panel and print driver
Leave these tasks to a qualified professional
- Do not attempt this professional task: Inspect the Tray 1 pickup rollers, drop-down baffle, and feed sensor
- Do not attempt this professional task: Professional removal of internal obstructions or Tray 1 feed mechanism repair
What a technician must be able to justify
Technician visit
These are the steps they must carry out and show you. Tick them as they work: if steps are skipped, do not accept a part swap.
These are not instructions for opening or handling the equipment yourself. They are the checks that should support a technical conclusion.
Inspect the Tray 1 pickup rollers, drop-down baffle, and feed sensor
What they doIf fault code 07-130 persists after clearing the Tray 1 cavity, the two-latch baffle, and the area beneath the toner cartridge, a technician must inspect the Tray 1 feed rollers, baffle latches, and entry sensor.
They must show youany hidden paper scrap or the condition of the Tray 1 feed assembly, followed by a multi-page test print from Tray 1 without fault 07-130.
In writingthe 07-130 diagnosis, the Tray 1 servicing performed, and any replaced parts.
Professional removal of internal obstructions or Tray 1 feed mechanism repair
What they doWhen paper is caught in inaccessible internal sections or Tray 1 fails to lift and feed sheets into the registration path, official Xerox service must clear or repair the mechanism without damaging the fuser or sensors.
They must show youa clear paper path and reliable Tray 1 feeding on a test job.
In writingthe root cause of the Tray 1 jam and the post-repair functional check.
Before accepting a part or repair
Nothing has been shown yet. Do not accept a part swap based on the code alone.
Follow these steps
Note: Follow the documented order. An error code identifies the affected system, but it does not prove by itself which part has failed.
Pull out Tray 1 and lower the baffle using the two green latches
- Who:
- you.
- How:
- pull Tray 1 completely out of the Xerox B215, pull any visible jammed paper straight out, release the two green latches above the tray cavity so the baffle drops down, remove any trapped paper, and push the baffle back up until both latches click.
- Result that matters:
- clearing both the Tray 1 cassette and the upper drop-down baffle.
- If the sheet comes out whole and both green latches click shut:
- check the stack and slide Tray 1 back in until it snaps into place.
- If no paper is visible in the Tray 1 cavity:
- check inside the printer beneath the toner cartridge without using tools.
- Evidence to keep:
- photo of fault code 07-130 and the removed sheet.
Evidence: Xerox B215 Multifunction Printer User Guide - Paper Jams · Xerox B215 - Fault Code Information · Xerox B215 - Fault Code 07-130: Jam in Tray 1 Message · Xerox B215 - Paper Jam in Tray 1
Check inside the printer beneath the toner cartridge if the jam remains
- Who:
- you, taking care around hot internal areas.
- How:
- open the front cover, pull the toner cartridge out, grasp any jammed sheet and pull it straight out gently so it does not tear, then reinstall the toner cartridge slowly and close the front cover.
- Result that matters:
- removing any sheet that advanced past the Tray 1 baffle into the imaging path.
- If the paper leaves whole:
- closing the front cover clears the message and resumes printing automatically.
- If paper is wrapped around the heat roller in the fuser:
- turn off the printer immediately, wait 30 minutes for the fuser to cool, and never touch the heat roller.
- Evidence to keep:
- note of whether the sheet had reached the toner cartridge area.
Evidence: Xerox B215 Multifunction Printer User Guide - Paper Jams · Xerox B215 - Fault Code Information · Xerox B215 - Fault Code 07-130: Jam in Tray 1 Message · Xerox B215 - Paper Jam in Tray 1
Flex the stack, stay below the 250-sheet mark, and adjust Tray 1 guides
- Who:
- you.
- How:
- remove the stack from Tray 1, flex or fan the sheets, discard curled or damp pages, load 60 to 163 g/m2 paper below the 250-sheet fill line for 80 g/m2 (20 lb) stock, and slide the width and length guides lightly against the edges without bending the paper.
- Result that matters:
- ensuring sheets feed straight and one at a time out of Tray 1.
- If the stack sits flat below the fill mark and the guides hold the edges squarely:
- reinsert Tray 1.
- If the Tray 1 guides are damaged or fail to stay in place:
- have the tray inspected.
- Evidence to keep:
- paper weight specification and guide alignment check.
Evidence: Xerox B215 Multifunction Printer User Guide - Paper Jams · Xerox B215 - Fault Code Information · Xerox B215 - Fault Code 07-130: Jam in Tray 1 Message · Xerox B215 - Paper Jam in Tray 1
Match Tray 1 paper size and type on the control panel and print driver
- Who:
- you.
- How:
- open Paper Settings and Tray 1 on the printer control panel to check Paper Size and Paper Type, then confirm the exact same size, media type, and source are selected in your computer print driver.
- Result that matters:
- preventing Tray 1 feed halts caused by mismatched paper settings.
- If control panel and driver settings match the loaded media:
- send a test page from Tray 1.
- If fault code 07-130 returns with fresh supported paper and a clear baffle:
- request a Tray 1 inspection from official Xerox support.
- Evidence to keep:
- photo or screenshot of Tray 1 paper settings.
Evidence: Xerox B215 Multifunction Printer User Guide - Paper Jams · Xerox B215 - Fault Code Information · Xerox B215 - Fault Code 07-130: Jam in Tray 1 Message · Xerox B215 - Paper Jam in Tray 1
Still not solved
If the error persists, stop here. See what the technician must do and show you.
Where this code applies
A code is meaningful only inside the right product and version context.
Primary scope
- System
- Printers
- Brand
- Xerox
- Product type
- Laser printer
Known code variants
- 07-130
- Atasco en bandeja 1
- Código de error 07-130
- Fault Code 07-130
- Jam in Tray 1
- Jam in Tray 1 Message
What it means
In the Xerox B215 Multifunction Printer User Guide and official Xerox Support fault code articles, prefix 07 or 08 covers Tray 1 or the Manual Feed Slot, and fault code 07-130 specifically identifies the Jam in Tray 1 message. It occurs when a sheet fails to feed cleanly out of Tray 1 or stalls above the tray cavity baffle. Other Xerox models may use different code structures, and this code alone never proves an internal component is defective.
Warnings and stop conditions
- Highsource verified
Some areas inside the printer are hot: never touch the heat roller in the fuser. If paper is wrapped around the heat roller, turn off the printer immediately and wait 30 minutes for the fuser to cool.
Evidence: Xerox B215 Multifunction Printer User Guide - Paper Jams · Xerox B215 - Fault Code Information · Xerox B215 - Fault Code 07-130: Jam in Tray 1 Message · Xerox B215 - Paper Jam in Tray 1
- Mediumsource verified
Never use tools or instruments to clear a Tray 1 paper jam, as doing so can permanently damage internal printer components.
Evidence: Xerox B215 Multifunction Printer User Guide - Paper Jams · Xerox B215 - Fault Code Information · Xerox B215 - Fault Code 07-130: Jam in Tray 1 Message · Xerox B215 - Paper Jam in Tray 1
Symptoms and causes
Probable causes · in order
- Tray 1 edge guides misadjusted or stack loaded above the 250-sheet fill lineCommon
Loading more than 250 sheets of 80 g/m2 (20 lb) plain paper above the maximum fill line or leaving the Tray 1 width and length guides too loose or tight skews sheets as they leave the tray.
Evidence: Xerox B215 Multifunction Printer User Guide - Paper Jams · Xerox B215 - Fault Code Information · Xerox B215 - Fault Code 07-130: Jam in Tray 1 Message · Xerox B215 - Paper Jam in Tray 1
- Unsupported, damp, curled, or mixed paper loaded in Tray 1Possible
Using media outside the 60 to 163 g/m2 (16 to 43 lb) range supported for Tray 1, damp stock, or sheets with uneven edges prevents the pickup rollers from feeding reliably.
Evidence: Xerox B215 Multifunction Printer User Guide - Paper Jams · Xerox B215 - Fault Code Information · Xerox B215 - Fault Code 07-130: Jam in Tray 1 Message · Xerox B215 - Paper Jam in Tray 1
- Paper size and type settings mismatched between Tray 1 and the print driverPossible
If the Paper Size and Paper Type configured for Tray 1 on the printer control panel do not match the settings selected in the print driver, the printer halts feeding and displays 07-130.
Evidence: Xerox B215 Multifunction Printer User Guide - Paper Jams · Xerox B215 - Fault Code Information · Xerox B215 - Fault Code 07-130: Jam in Tray 1 Message · Xerox B215 - Paper Jam in Tray 1
- Sheet trapped above the green-latch baffle or beneath the toner cartridgeLess common
A jammed sheet caught above the drop-down baffle inside the Tray 1 opening or partially advanced under the toner cartridge keeps the feed sensor blocked even when the tray looks clear.
Evidence: Xerox B215 Multifunction Printer User Guide - Paper Jams · Xerox B215 - Fault Code Information · Xerox B215 - Fault Code 07-130: Jam in Tray 1 Message · Xerox B215 - Paper Jam in Tray 1
Virtual technician
Does 07-130 still appear after these checks?
Answer a few questions to narrow down the likely cause and the safest next action. Guidance only - it never replaces a professional.
Sources and technical references
- 1
Xerox B215 Multifunction Printer User Guide - Paper Jams
Xerox · 2020 · official_doc
- 2
Equipo multifunción Xerox B215 Guía del usuario - Atascos de papel
Xerox · 2020 · official_doc
- 3
Xerox B215 - Fault Code Information
Xerox Support · 2020 · official_doc
- 4
Xerox B215 - Información de código de error
Asistencia Xerox · 2020 · official_doc
- 5
Xerox B215 - Fault Code 07-130: Jam in Tray 1 Message
Xerox Support · 2019 · official_doc
- 6
Xerox B215 - Código de error 07-130: Mensaje de atasco en bandeja 1
Asistencia Xerox · 2019 · official_doc
- 7
Xerox B215 - Paper Jam in Tray 1
Xerox Support · 2019 · official_doc
- 8
Xerox B215 - Atasco de papel en la bandeja 1
Asistencia Xerox · 2019 · official_doc
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