ErrorBase

Independent technical reference

Samsung

140 published entries

ErrorBase is not affiliated with Samsung. The logo and colour only help you recognise the brand. Technical information separated from official support routes.

Equipment covered

Documented codes

Cooktops 2

D0Samsung induction hob error d0: stuck touch control keyLow· AppliancesuSamsung induction hob code u: cookware not detectedLow· Appliances

Dryers 3

dCSamsung dC on a dryer: door not detected as closedLow· AppliancesFIL tErSamsung FIL tEr on a tumble dryer: heat exchanger needs a cleanLow· AppliancesNCSamsung NC on tumble dryer: lint filter problemLow· Appliances

Ovens 2

dCSamsung dC on an oven: check the Dual Cook dividerLow· AppliancesS01Samsung S-01 on oven: safety shutoff after long useLow· Appliances

Washing machines 5

E2Samsung E2 on a washing machine: water does not drain awayLow· AppliancesE9Samsung E9 or 11E on a washing machine: low water level foundLow· AppliancesSUDSamsung washer SUD: excessive suds detectedLow· AppliancesUbSamsung Ub on a washing machine: unbalanced loadLow· AppliancesUESamsung washer UE: load is unbalancedLow· Appliances

Cordless stick vacuums 1

Filter not insertedSamsung Filter not inserted cordless stick vacuum: no filterLow· Appliances

Refrigerators 1

OF OFSamsung OF OF on a refrigerator: demo mode with cooling offLow· Appliances

Dishwashers 1

PESamsung PE on a dishwasher: half load function errorLow· Appliances

Microwave ovens 1

SESamsung SE on a microwave: a touch key is held downLow· Appliances

Laser printer 1

Replace new cartSamsung Replace new cart on laser printer: toner end of lifeLow· Printers

Android phones and tablets 9

Battery protection: charging stoppedSamsung Galaxy Battery protection: charging stops before 100%Low· Phones and tabletsCamera failedSamsung Camera failed on Galaxy: camera app will not openLow· Phones and tabletsConnect S PenSamsung Galaxy Tab Connect S Pen: pen range and charging guideLow· Phones and tabletsGalaxy apps crashing or stoppingSamsung Galaxy apps crashing or stopping: what to checkLow· Phones and tabletsGalaxy not fast chargingSamsung Galaxy not fast charging: charger, settings or heatLow· Phones and tabletsLow storage spaceSamsung Low storage space on Galaxy: phone storage nearly fullLow· Phones and tabletsNo SIM Card detectedSamsung Galaxy "No SIM Card detected": SIM not readLow· Phones and tabletsSafe modeSamsung Safe mode on Galaxy: phone started in Safe modeLow· Phones and tabletsSmart Switch transfer did not completeSamsung Tab Smart Switch transfer did not complete: fix guideLow· Phones and tablets

Smartwatches 1

Galaxy Watch will not connectSamsung Galaxy Watch will not connect to the phone: stepsLow· Phones and tablets

Wireless earbuds and headphones 1

Sound not heard from one sideSamsung Galaxy Buds sound not heard from one side: one earbudLow· Phones and tablets

Smart lighting and home hubs 3

LED flashing or solid magentaSamsung LED flashing or solid magenta: hub updating firmwareLow· NetworksSmart Bulb not discoveredSamsung Smart Bulb not discovered: smart bulb not foundLow· NetworksSome online devices appear offlineSamsung Some online devices appear offline: hub and lightsLow· Networks

Smart TV 13

02103Samsung Smart TV error 02103: BBC iPlayer fails to launchLow· TVs102Samsung error 102 on Smart TV: Disney+ with no wireless internetLow· TVs202Samsung error 202 on Smart TV: internet connection problemLow· TVs2100Samsung error 2100 on Smart TV: BBC iPlayer will not playLow· TVsCheck Signal CableSamsung "Check Signal Cable" on Smart TV: source connection without signalLow· TVsDevice already registeredSamsung Smart TV Device already registered in SmartThingsLow· TVsERROR_SEEDKEY_101Samsung ERROR_SEEDKEY_101 on Smart TV: invalid Smart Hub settingLow· TVsMode Not SupportedSamsung "Mode Not Supported" on Smart TV: input resolution not acceptedLow· TVsNo SignalSamsung "No Signal" on Smart TV: the selected input is not receiving a pictureLow· TVsNo Time InformationSamsung No Time Information on Smart TV: internal clock not setLow· TVsThe HDCP Has Been CompromisedSamsung "The HDCP Has Been Compromised" on Smart TV: set-top box HDMI protectionLow· TVsUnable to connect to the Samsung serverSamsung "Unable to connect to the Samsung server" on Smart TV: software out of dateLow· TVsWireless One Connect is disconnectedSamsung Smart TV Wireless One Connect is disconnected: no linkLow· TVs