Independent technical reference
PlayStation
245 published entries
ErrorBase is not affiliated with PlayStation. The logo and colour only help you recognise the brand. Technical information separated from official support routes.
Equipment covered
Documented codes
PlayStation 4 31
CE-33319-9PS4 error CE-33319-9: Cannot upload the video/screenshot as you have reached to the service limit.Low· Gaming and consolesCE-33678-7PlayStation 4 CE-33678-7: add-on content entitlement errorLow· Gaming and consolesCE-33937-5PlayStation 4 CE-33937-5 error: user lacks content licenseLow· Gaming and consolesCE-33950-0PlayStation CE-33950-0 on PS4: license server unreachableLow· Gaming and consolesCE-33984-7PS4 error CE-33984-7: The connection test timed out while trying to obtain your IP address.Low· Gaming and consolesCE-33992-6PlayStation CE-33992-6 on PS4: internet connection test errorLow· Gaming and consolesCE-34632-8PS4 error CE-34632-8: Content unavailableLow· Gaming and consolesCE-34703-7PS4 error CE-34703-7: Your PlayStation®4 console isn’t activated.Low· Gaming and consolesCE-34788-0PS4 error CE-34788-0: This update file cannot be used.Low· Gaming and consolesCE-34867-8PS4 error CE-34867-8: Other disc inserted.Low· Gaming and consolesCE-35239-2PS4 error CE-35239-2: A PlayStation®4 console system software update is required to use network features.Low· Gaming and consolesCE-35406-8PS4 error CE-35406-8: The PlayStation®Vita could not be linked to the PlayStation®4 console for Remote Play as the accounts on the systems are not the same.Low· Gaming and consolesCE-35413-6PS4 error CE-35413-6: The PIN code for Remote Play is incorrect.Low· Gaming and consolesCE-35451-8PS4 error CE-35451-8: An error has occurred when connecting to the server.Low· Gaming and consolesCE-35489-9PS4 error CE-35489-9: Invalid regionLow· Gaming and consolesCE-36249-4PlayStation CE-36249-4 on PS4: download date not reachedLow· Gaming and consolesCE-36275-3PS4 error CE-36275-3: Unable to post a comment on a broadcast.Low· Gaming and consolesCE-36418-2PS4 error CE-36418-2: This Bluetooth device is not supported.Low· Gaming and consolesCE-36420-5PlayStation CE-36420-5 on PS4: Bluetooth pairing auth failureLow· Gaming and consolesCE-36485-6PlayStation CE-36485-6 on PS4: USB storage device unrecognizedLow· Gaming and consolesCE-37700-7PS4 error CE-37700-7: The download has been canceled as the content is not available on the PlayStation®Store.Low· Gaming and consolesCE-37704-1PS4 error CE-37704-1: Download has been cancelled as there is not enough space on the HDD.Low· Gaming and consolesCE-37857-0PlayStation CE-37857-0 on PS4: USB storage not recognisedLow· Gaming and consolesCE-38604-1PS4 error CE-38604-1: Cannot download the application since a disc version of the same title is installed.Low· Gaming and consolesCE-38706-4PlayStation CE-38706-4 on PS4: cannot connect to the serverLow· Gaming and consolesCE-39984-3PS4 error CE-39984-3: PlayStation®4 console obtained an IP address but cannot connect to the Internet.Low· Gaming and consolesCE-41521-3PS4 error CE-41521-3: The Bluetooth device isn’t compatible with your PlayStation®4 console model.Low· Gaming and consolesCE-41902-6PS4 error CE-41902-6: The connected USB storage device isn't compatible with your PlayStation®4 console.Low· Gaming and consolesCE-42747-4PS4 error CE-42747-4: Your PlayStation®4 console’s system software is outdated.Low· Gaming and consolesE-82000134PlayStation E-82000134 on PS4: content region unavailableLow· Gaming and consolesE-820001F7PS4 error E-820001F7: Could not connect to the server (HTTP 503 error).Low· Gaming and consoles
PlayStation 5 17
Check USB ConnectionPlayStation Check USB Connection on PS VR2: USB 3.0 port faultLow· Gaming and consolesE2-817B122BPlayStation E2-817B122B on PS5: unable to connect to the serverLow· Gaming and consolesNP-102937-2PS5 error NP-102937-2: the user was signed out of PlayStation NetworkLow· Gaming and consolesNP-102942-8PS5 error NP-102942-8: this feature is unavailable because of an age restrictionLow· Gaming and consolesNP-102943-9PS5 error NP-102943-9: this application cannot be started with the current userLow· Gaming and consolesNP-102944-0PS5 NP-102944-0: install the latest PS5 system softwareLow· Gaming and consolesNP-102947-3PS5 error NP-102947-3: the Internet connection is too slow or unstable to complete the updateLow· Gaming and consolesNP-103019-4PlayStation NP-103019-4 on PS5: an application error occurredLow· Gaming and consolesNP-103028-4PlayStation NP-103028-4 on PS5: there was an issue signing inLow· Gaming and consolesNP-103105-0PlayStation NP-103105-0 on PS5: service under maintenanceLow· Gaming and consolesNP-103107-2PlayStation NP-103107-2 on PS5: server down or under maintenanceLow· Gaming and consolesNP-103148-7PlayStation NP-103148-7 on PS5: app can't connect to internetLow· Gaming and consolesNP-103191-5PS5 NP-103191-5: online connection failed in an appLow· Gaming and consolesNP-104291-7PS5 error NP-104291-7: the content licence information could not be confirmedLow· Gaming and consolesNP-104303-1PS5 NP-104303-1: problem communicating with the PSN serverLow· Gaming and consolesNP-104433-5PS5 NP-104433-5: there was an issue signing in to PlayStationLow· Gaming and consolesNP-104627-0PS5 error NP-104627-0: the PS5 lost its connection to the serverLow· Gaming and consoles