Category
Gaming and consoles
Console, accessory, game, account and network-service errors with evidence-led diagnosis.
537 published entries
Brands in gaming and consoles
All brands
Published error entries
CE-38604-1PS4 error CE-38604-1: Cannot download the application since a disc version of the same title is installed.Low· PlayStationCE-38706-4PlayStation CE-38706-4 on PS4: cannot connect to the serverLow· PlayStationCE-39984-3PS4 error CE-39984-3: PlayStation®4 console obtained an IP address but cannot connect to the Internet.Low· PlayStationCE-41521-3PS4 error CE-41521-3: The Bluetooth device isn’t compatible with your PlayStation®4 console model.Low· PlayStationCE-41902-6PS4 error CE-41902-6: The connected USB storage device isn't compatible with your PlayStation®4 console.Low· PlayStationCE-42747-4PS4 error CE-42747-4: Your PlayStation®4 console’s system software is outdated.Low· PlayStationCheck USB ConnectionPlayStation Check USB Connection on PS VR2: USB 3.0 port faultLow· PlayStationE-82000134PlayStation E-82000134 on PS4: content region unavailableLow· PlayStationE-820001F7PS4 error E-820001F7: Could not connect to the server (HTTP 503 error).Low· PlayStationE2-817B122BPlayStation E2-817B122B on PS5: unable to connect to the serverLow· PlayStationNP-102937-2PS5 error NP-102937-2: the user was signed out of PlayStation NetworkLow· PlayStationNP-102942-8PS5 error NP-102942-8: this feature is unavailable because of an age restrictionLow· PlayStationNP-102943-9PS5 error NP-102943-9: this application cannot be started with the current userLow· PlayStationNP-102944-0PS5 NP-102944-0: install the latest PS5 system softwareLow· PlayStationNP-102947-3PS5 error NP-102947-3: the Internet connection is too slow or unstable to complete the updateLow· PlayStationNP-103019-4PlayStation NP-103019-4 on PS5: an application error occurredLow· PlayStationNP-103028-4PlayStation NP-103028-4 on PS5: there was an issue signing inLow· PlayStationNP-103105-0PlayStation NP-103105-0 on PS5: service under maintenanceLow· PlayStationNP-103107-2PlayStation NP-103107-2 on PS5: server down or under maintenanceLow· PlayStationNP-103148-7PlayStation NP-103148-7 on PS5: app can't connect to internetLow· PlayStationNP-103191-5PS5 NP-103191-5: online connection failed in an appLow· PlayStationNP-104291-7PS5 error NP-104291-7: the content licence information could not be confirmedLow· PlayStationNP-104303-1PS5 NP-104303-1: problem communicating with the PSN serverLow· PlayStationNP-104433-5PS5 NP-104433-5: there was an issue signing in to PlayStationLow· PlayStationNP-104627-0PS5 error NP-104627-0: the PS5 lost its connection to the serverLow· PlayStationNP-31735-9PS4 error NP-31735-9: Cannot play this feature because of the age restriction.Low· PlayStationNP-31980-1PS4 error NP-31980-1: Session full.Low· PlayStationNP-34924-2PS4 error NP-34924-2: Cannot check the latest update for this application. The network connection may be unstable.Low· PlayStationNP-34958-9PlayStation 4 NP-34958-9 error: console game is padlockedLow· PlayStationNP-34994-9PS4 error NP-34994-9: An error has occurred in the Party application.Low· PlayStationNP-35000-8PS4 error NP-35000-8: PlayStation® is undergoing maintenance.Low· PlayStationNP-37667-9PS4 error NP-37667-9: The Share Play connection was lost because the network connection became unstable.Low· PlayStationNP-37668-0PS4 error NP-37668-0: Share Play isn't available due to the network connection quality.Low· PlayStationNP-38496-0PS4 error NP-38496-0: Share Play can't be started because your upload speed is lower than 2Mbps.Low· PlayStationNP-38551-2PlayStation NP-38551-2 on PS4: primary activation limitLow· PlayStationNP-41772-1PlayStation 4 NP-41772-1: primary PS4 console already activeLow· PlayStationNW-102254-4PS5 NW-102254-4: error connecting to PlayStation, network setupLow· PlayStationNW-102307-3PlayStation NW-102307-3 on PS5: communication error with PSNLow· PlayStationNW-102417-5PlayStation NW-102417-5 on PS5: network connection timed outLow· PlayStationNW-102468-1PlayStation NW-102468-1 on PS5: problem connecting to the networkLow· PlayStationNW-102636-8PS5 error NW-102636-8: the connection to PlayStation services timed outLow· PlayStationNW-102655-9PS5 NW-102655-9: app error caused by a network problemLow· PlayStationNW-31201-7PlayStation NW-31201-7 on PS4: could not connect to the networkLow· PlayStationNW-31205-1PS4 error NW-31205-1: Network connection is unstable or too weak to reach the PlayStation® server.Low· PlayStationNW-31246-6PS4 error NW-31246-6: DNS settings are invalid.Low· PlayStationNW-31250-1PlayStation NW-31250-1 on PS4: internal server errorLow· PlayStationNW-31253-4PS4 error NW-31253-4: A network error occurred. Response from DNS server is delayed or unstable.Low· PlayStationNW-31291-6PS4 error NW-31291-6: Cannot connect to a Wi-Fi network. Wi-Fi signal strength may be too weak.Low· PlayStation